QUT staff have access to a range of services to assist with problems which may impact on their work performance.
Employee Relations
Employee Relations staff in the Human Resources Department are available to assist in the resolution of workplace problems. Staff in the Equity Section are available to assist with issues related to equal opportunity and discrimination.
Conflict resolution
The University has formal conflict resolution procedures which staff are encouraged to use to resolve conflict in the workplace.
Health and Safety Advisory Services
Health and Safety Advisory Services provide advice related to hazard management and a Rehabilitation Co-ordinator for work-related injuries and illnesses as well as non-work injuries and illnesses.
The QUT Employee Assistance Scheme (EAS)
QUT has engaged Assure Programs to provide and Employee Assistance Scheme (EAS). Assure Programs has been a leading provider in the Employee Assistance field for over 10 years. Assure Programs offers flexibility with regards to times to meet the demands of busy people and offers a choice of male and female counsellors. All counsellors are well credentialed and highly skilled. The scheme offers staff:
- access to support services which are independent of the University
- access to fully trained professional counsellors
- assistance with a wide range of work and personal problems
- assurance of confidentiality
- easy access to assistance
- help for other family members in some situations
- services which are funded by the University
- links to other free services provided by the University for staff.
The QUT EAS is provided by:
Assure Programs
1800 808 374
www.assureprograms.com.au
QUT Employee Assistance Scheme 1800 808 374
Contact your Human Resources Advisor or Employee Relations Officer in the Human Resources Department or Assure Programs if you require any additional information on the Employee Assistance Scheme.
QUT's internal counselling services
The primary role of this service is to provide counselling for students: the primary source of counselling for staff is the Employee Assistance Scheme. However, QUT Counselling Services will assist staff members in emergency situations, and provide staff with information, self-help material, and advice about other sources of assistance. Except in emergencies, QUT staff will be limited to one session a year at Counselling Services.