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Below are some of the frequently asked questions (FAQs) by new staff members:

Go to New Staff page

Pay and Contract

How can I obtain access to QUT resources?

An appointment form needs to be completed and submitted to Payroll. Details are available from the Payroll web page.

Alternatively contact your workplace area for further information.

When will money be paid into my bank account?

Online details available at: Pay Schedule

How much will I be paid?

Online details available at: Salary Scales

Where do I locate information regarding my contractual agreement with QUT?

From the QUT Enterprise Bargaining Agreement (2005-2008) handed down by the Australian Industrial Relations Commission.

Where can I access information about my superannuation?

Online details available at: Superannuation.

Fire & Emergency and Security

What number would I dial for an emergency?

If you are using an internal QUT phone dial 85555. If you are using an external phone dial 3138 5555. This is a 24 hour service. Online details available at: Security

I feel unsafe working at night, who do I call?

Dial 85585 for a security escort. This is a 24 hour number. Online details available at: Security Escort

Who is responsible for a fire or emergency evacuation?

The staff member who is charge of a room is responsible for the safe evacuation in an emergency. Trained Building and Floor Wardens assist the safe evacuation: Fire Safety on Campus

What should I complete after an accident or an emergency?

All accidents and injuries (including those to students) must be reported on an accident and injury report form available from your workplace area. Make sure to advise your supervisor of the incident. Accidents and injuries are recorded in the Safety Problem Report & Investigation form (SPRI).

What are the help numbers to call 24 hours/day?

Emergency: 85555 (internal), 3138 5555 (external)
Non-Urgent (routine security matters): 85585 or 3138 5585 (external)
Maintenance (urgent, dangerous or routine maintenance problems): 83000 or 3138 3000 (external)
IT Helpdesk: 84000 (internal), or 3138 4000 (external)

QUT Information and Services

What is the mission of QUT?

To bring to the community the benefits of teaching, research and technology. Online details available at: QUT Mission

Where can I find out more about QUT?

Online details available at: About QUT

What is the "MOPP"?

The Manual of Policies and Procedures (MOPP). The MOPP provides staff with a comprehensive guide to University policy to assist in carrying out their responsibilities. Online details available at: MOPP

Where can I can access the Code of Conduct?

From the MOPP. Online details available at: Code of Conduct

Where can I access the work phone numbers of staff?

Go to the online Staff Directory, or search on QUT Virtual.

Where can I access information about Intellectual Property and Copyright?

From the MOPP and the QUT Quick Copyright Guide

Who should I contact for a parking permit?

The general enquiries contact number for all campuses is 3138 2225 or email Parking. Online details available at: Parking Services.

Please send an email to HR Organisational Development if you would like to suggest other general questions asked by new staff members to be included in this list.

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